Money flows in a few different ways, depending on how participants pay for gift cards or if they shop online. No matter which way your participants pay, your organization receives the same earnings amount.
Direct-to-Participant Orders
If a participant pays for an eGift card or adds money to a reloadable card and pays online with a bank account, debit card, or credit card, or they buy a physical gift card and have it shipped to home, (also known as Automatic or Auto Orders), their payment goes directly to RaiseRight.
We track these earnings by participant in your organization and make one monthly deposit into your organization’s bank account. Please note: There is a $20 minimum for the monthly earnings deposits. If your organization earnings don’t total $20 or more in a given month, they will be rolled into the next month and added to the earnings from that month until the $20 minimum is met.
To keep track of these deposits, an “Online Payment Auto Order Deposit Slip” report is available from the Reports page.
Example: When someone orders a $100 T.J. Maxx eGift card with 7% earnings and pays online:
Participant pays RaiseRight $100 with their bank account, debit card, credit card.
Participant receives the eGift card instantly in their account.
RaiseRight deposits the $7 earnings to your organization’s bank account on the 1st Monday of the following calendar month.
Ship-to-Coordinator Orders
If a participant pays for physical gift cards online and has them shipped to your organization, their payment is reflected on your organization purchase order as an “Online Payment Credit” when you place your order. The participant pays the face value of their gift card order directly to RaiseRight using their bank account, debit card, or credit card. Then your organization’s order total is reduced by the amount of their payment. This way, your organization receives the earnings as soon as you submit your purchase order. Any earnings credits are submitted to your organization’s linked bank account.
Example: When someone orders a $100 T.J. Maxx eGift card with 7% earnings and pays online:
Participant pays RaiseRight $100 with their bank account, debit card, or credit card.
Your organization submits the order for the $100 card. Your total due is $93 ($100 less 7%).
RaiseRight applies the participant’s $100 payment to your organization order.
RaiseRight deposits the $7 earnings to your organization’s bank account.
Pay-Coordinator Orders
If a participant pays your organization directly for their gift card order (check, cash, other), they will pay you the face value of their gift card order. Then you pay RaiseRight the gift card value minus the earnings amount. This way, your organization receives the earnings as soon as you place the order.
Example: When someone orders a $100 T.J. Maxx eGift card with 7% earnings and pays online:
Participant pays your organization $100.
Your organization submits the order for the $100 card. Your total due is $93 ($100 less 7%).
Your organization automatically earned $7.
Online Earnings
If a participant shops online through RaiseRight and completes a purchase on a brand's website, the online earnings from that purchase go to your organization and are included in the monthly deposit to your organization's bank account. Note that it can take 45-90 days for online earnings to transfer to your organization due to brands' return windows and RaiseRight's monthly payout schedule.
Additionally, there is a $20 minimum for monthly earnings deposits. If your organization's earnings are less than $20 in a given month, the earnings will roll over to the next month and be added to the earnings from that month until the $20 minimum is met.
If your organization typically pays for gift cards by check, you will receive your accumulated online earnings via a physical check mailed each month to the organization address on file, as long as total online earnings for your organization are at least $20. Total online earnings less than $20 in a given month will roll over to the following month's payout.
Example: When someone completes a $100 Nike.com purchase with 10% earnings:
Participant clicks to Nike.com from RaiseRight and makes a $100 purchase directly on Nike's website.
Once Nike verifies the purchase and the return window passes, the participant earns $10 for the organization.
RaiseRight includes the $10 in the following month's deposit to your organization's bank account.
Need more help?
If you’d like help understanding your organization’s earnings or setting up reporting, our Customer Support team is here to help. Call us at 800-727-4715 Option 3, or email us at [email protected].
Disclaimer
If a participant’s online payment is returned or rejected for any reason, the participant and/or the organization will be responsible for the cost of the order and any applicable returned payment fees. More information can be found in the Organization Terms of Use and Participant Terms of Use.