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Last Updated: April 3, 2024. This document links to the Terms of Use that may have been updated more recently. 

Thank you for your interest in the Services offered by RaiseRight, LLC ("RR," "we,” "our,” or "us”). RR knows you care about your privacy. We’ve designed this Policy ("Policy”) to help you better understand how RR: 

  • Collects information about you; 
  • What kinds of information we collect about you; 
  • How we may use your information; 
  • How we may share your information with others; 
  • How we protect your information; and 
  • The choices you have about the collection and use of your information. 

If you have questions about RR’s Privacy Policy or practices, or if you need to contact us about the information we collect about you, we’ve provided our contact information for you at the end of this Policy. 


Your Agreement with RR

First, please be aware that this Policy constitutes part of a binding legal agreement between you, as a “User” who accesses or uses the Services, and RR. Before accessing or using the Services (defined below), you ("you," "User," or similar terms) should carefully review the terms and conditions of this Policy, as well as RR’s Terms of Use located at, which are incorporated into any other agreement with RR by this reference. This Policy applies to your use of all RR-operated and controlled websites, (collectively the “Sites”), the RaiseRight mobile application (the “App”), and all online services controlled or provided by RR (collectively, together with the Sites and App, our “Services”). 

By using the Services or accessing, installing, downloading, or using the App or the Sites, you are indicating your acceptance of the full terms of our  Policy and Terms of Use, and you consent to the collection, sharing, security, and uses of your information as described in this Policy. If you do not agree to the full terms of our Policy, you are not permitted to use the Services and you should not use the Services. By continuing to use the Services after this Policy is updated, you consent to any such updated version of this Policy.   

What Does This Policy Cover? 

RR collects certain information from and about you when you use the Services, including information about you that, with reasonable efforts, may be used to identify you ("Personally Identifiable Information"). This Policy explains the information we collect  about you, how we use, share, and secure that information, and your choices about the collection and use of your information. This Policy does not apply to the practices of third parties that we do not own or control or that do not have a current partnership with RR. 

Will The Terms Of This Policy Ever Change? 

Yes. RR may modify our Policy at any time. We may contact you directly in the event of changes to this Policy, but since we are not always required to do so, you should periodically review the terms of our Policy to stay informed of any changes and ensure your continued agreement. Your use of the Services after the Last Updated date serves as your permission for your Personally Identifiable Information to be collected, used, and shared under the terms of such updated Privacy Policy.

Modifications to the Policy are effective upon our posting of the amended Policy. The terms of the current Policy supersede all previous notices or statements regarding our privacy practices and become the Policy terms and conditions that govern your use of the Services. You may determine the date the Policy was last amended by referring to the “Last Updated” date shown at the top of this Policy. 

Who Is Eligible To Use The Services? 

RR’s Services are intended for use by adults and are not directed to minors under the age of 18. RR does not knowingly collect Personally Identifiable Information from minors under the age of 18. If we learn that Personally Identifiable Information of a child under the age of 18 has been submitted via or appears on or within Services, RR will take all action necessary to comply with our responsibilities under applicable legal requirements, which may include deletion of any such information. If you think we have received or collected Personally Identifiable Information from a child under the age of 18 through the Services, please contact us at [email protected].  


Types Of Information RR May Collect About You Include: 

1. Personally Identifiable Information 

RR may collect Personally Identifiable Information about you through your use of our Services in a variety of ways, including information you provide to us to create an account when you join or create a gift card fundraising program, by filling out an online form, by signing up for our email newsletters, or by providing the information to RR. Personally Identifiable Information includes, but is not limited to your first name, last name, birth date, addresses, email address, bank account information, financial card information, driver's license information, phone number, social media account or name, detailed geo-location data, or similar identifying information. We may combine the Personally Identifiable Information we collect about you with additional information we collect about or from you or obtain from third-party sources. RR may use this information for marketing and advertising purposes.  

Please be aware that if you choose to withhold certain Personally Identifiable Information, RR may not always be able to provide you with certain Services.  

2. RR Account Information 

RR may require you to register for an account in order to use certain Services (a “RR Account”). RR may collect information about you in connection with your registration for your RR Account, which may include Personally Identifiable Information and other information. You may contact us regarding the information we have collected about you via email at [email protected] or using the contact information provided below. 

3. Financial Account & Payment Information 

If you make a purchase through the Services, the type of information collected will vary depending upon the payment method you choose and may include Personallly Identifiable Information such as your date of birth, driver’s license information, shipping information, billing information, financial account information, bank name, bank account name and number, including the nine-digit bank routing number. We use this information to take and process your order, verify your identity, qualify you for payments, confirm account information and funds availability, process payment transactions, and provide the ordered goods or services to you. We may share financial account and payment information collected about you with our third-party payment processing partners in connection with these actions. 

4. Correspondence Information 

If you send us correspondence via email, the postal service, or another form of communication, we may retain such correspondence and the information provided therein for the uses described in this Policy.    

5. Email & Mailing Address

By submitting your email and mailing address in connection with your account, you agree that RR may use this information to contact you about your account or for other administrative purposes.
We may directly send you marketing communications and materials by email, postal mail, and other channels to keep you informed of new products and promotions and to provide other information we think may be of interest to you.

Although email notices are our most common form of notification, you agree that we may contact you by any contact information you have provided to us, including but not limited to telephone, mobile phone, social media account, postal address, fax, or any other method.

6. Promotions, Sweepstakes, Surveys, & Contests Information 

If you register for promotions or sweepstakes provided by RR or our partners, RR or our partners may send you emails or other correspondence regarding the contest for which you registered, and for other contests, promotions, and sweepstakes. From time to time RR may also request information from our users via surveys or contests. Participation in these surveys or contests is voluntary, and you, therefore, have a choice whether or not to disclose this information. 

7. Public Sources & Other Public Information 

RR may also collect information about you from other publicly available sources. For instance, we may receive information from third parties when we process payments for you or may obtain information about you from mailing or email list service providers. In addition, all information you make publicly available in any public or open forum, such as on a social network or another open Internet forum or website, will be considered public information for the purposes of this Policy and may be accessed and collected by RR and others without limitation.   

8. Analytics & Aggregate Information 

We may combine certain information collected from or about you and aggregate it with information collected from other users to analyze users’ use of the Services and improve the quality and value of the Services. We may also collect certain general, non-identifiable, or statistical information about you and your use of the Services through analytics services provided by companies like Google, Inc. and HubSpot (collectively, "Analytics"). Analytics services generally use cookies to help us analyze information about the Users of the Sites and how Users use the Sites. This may include such information as (1) website traffic data detailing how many visitors access specific content within Services, (2) for how long you access certain content, and (3) hyperlinks you access via the Services. This data may include demographic, interest-based, and other information about you. Using Analytics, the Sites may collect data about you and your use of the Sites via advertising cookies and anonymous identifiers, in addition to data collected through standard Analytics implementation. We may also use Analytics to help us measure information from emails sent to our users, which helps us track which emails are opened and which links are clicked by recipients. We may share this aggregated, anonymized data stripped of all personally identifying characteristics with third parties. We may also use such combined information without aggregating it to serve you specifically, for instance, to deliver a product or service to you according to your preferences or restrictions. This information presents an overview of our users’ aggregated demographic, preference, and usage habits and allows us and our third-party partners to improve our Services and to offer and optimize the provision of targeted information, promotions, offers, or discounts based on user traffic and behavior.

The Analytics and related services utilized by the Sites may include Google Analytics Advertising Features, Google AdWords, Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, Google Analytics Demographics and Interest Reporting, and similar services offered by Google and its partners (the “Google Services”). By using the Sites, you consent to the processing of data about you by our Analytics partners consistent with their general practices and practices in relation to the Services. More information about how data is collected and processed in connection with the Google Analytics service may be available at You may be able to opt out of the Google Services through Google Analytics’ available opt-outs at, through Ads Settings, Ad Settings for mobile apps, or other available means, including the Network Advertising Initiative (NAI) consumer opt-out, which may be available at Other services may have similar opt-out procedures available through their websites. You may refuse the use of cookies by selecting the appropriate settings on your particular browser. Please note, however, that if you disable cookies or opt out of certain services, you may not be able to use the full functionality of the Sites. 

Please note that Analytics generated about your use of the Services may be transmitted to and stored by Google and similar services. These services may use this information for the purpose of evaluating your use of the Services, compiling reports on activity on the Services, and providing other services relating to the activity and usage of the Services. These services may also transfer this information to third parties where required to do so by law or where such third parties process the information on behalf of the Services. 

9. Cookies, Web Beacons, & Other Tracking Technologies 

Like many other websites, software services, and mobile applications, RR may automatically collect certain information and data from your browser or device through the use of cookies, web beacons, and other tracking technologies. Through these technologies, we may collect information about your use of the Services and other online activities, including certain online activities, after you leave the Services. 

“Cookies” are small pieces of data used by websites and software services to identify repeat users, facilitate the user's ongoing logins and access to a software service or website, and facilitate the use of the software service or website. Persistent cookies may remain on your device’s hard drive after you close your browser or device and may be used by your device on subsequent use of the Services. Persistent cookies can be removed by following the directions according to your particular device or web browser. Session cookies are temporary and disappear after you close your browser or device. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if the ability to accept cookies is disabled. 

Web beacons, pixel tags, and clear GIFs (collectively, “Web Beacons”) are transparent pixel images embedded on web pages that are used in collecting information about website usage, email response, and tracking. Web Beacons are ordinarily not visible to users. Web Beacons allow us to count the number of users who have visited certain web pages, to deliver branded services, and to generate statistics about how the Services are used. 

We may use cookies, log files, Web Beacons, Unique Identifiers, location data and clear GIFs information to: (1) provide and enhance the Services; (2) remember information so that you will not have to re-enter it during your visit or the next time you visit the Site; (3) provide custom, personalized content, correspondences, and information; (4) provide and monitor the effectiveness of the Services; (5) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (6) diagnose or fix technology problems; (7) capture technical information about users’ use of the Services, such as: Internet domain names and host names, IP addresses, browser and operating system information, clickstream patterns, access information, user-agent, HTTP referrer, last URL requested by the user, client-side, and server-side clickstream; (8) help you efficiently access your information; (9) provide advertising to your browser or device; and (10) provide automatic updates related to the Services to you. 

Third-party advertisers may also place or read cookies on your browser. Advertisements that appear in connection with the Services may be delivered (or “served”) directly to you by third-party advertisers. When advertisements are served directly by third-party advertisers, they may automatically receive your IP address and may also download cookies to your computer or use other technologies such as JavaScript and Web Beacons to measure the effectiveness of their ads and to personalize advertising content for you. RR does not have access to or control of any cookies that may be placed by third-party advertisers. This Policy covers the use of cookies by RR and does not cover the use of cookies or other tracking technologies by any of its advertisers. You are responsible for consulting the Privacy Policies and Terms of Service for applicable third-party advertisers. 

You have many choices with regard to the management of cookies on your devices. All major browsers now allow you to block or delete cookies from your system. We encourage you to learn more about your ability to manage cookies and web beacons by consulting the privacy features of your devices and browsers. 

10. Unique Identifiers 

When you use or access the Services, we may access, collect, monitor, store on your device, and/or remotely store one or more Unique Identifiers, such as a universally unique identifier (“UUID”). These Unique Identifiers may be associated with your device, whether or not you establish an RR Account. Unique Identifiers are small data files or similar data structures stored on or associated with your device that uniquely identify your device. A Unique Identifier may be data stored in connection with the device hardware, in connection with the device's operating system or other software, or via data sent to the device by RR. A Unique Identifier may convey information to RR or to a third-party partner about how you browse and use the Services and may help us or others provide reports or personalized content and advertisements. A Unique Identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Services. Some features of the Services may not function properly if the use or availability of Unique Identifiers is impaired or disabled. 

11. Log File Information 

Log file information may be automatically reported by your browser or device each time you request to access the Services. When you use the Services, our servers may automatically record certain log file information, which may include your web request, Internet Protocol (“IP”) address, unique device IDs, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Services, domain names, landing pages, pages viewed, and other such information. RR may link this log file to other information RR collects about you via the Services. 

In addition, RR reserves the right to use log files, IP addresses, Cookies, Web Beacons, and other tracking technologies to identify a user when RR (1) feels it is necessary to enforce compliance with the RR Terms of Use; (2) to protect the Services and software, our customers or others; or (3) when RR believes in good faith that the law so requires. 

12. Location Information 

When you access the Services, including visiting the Sites or using any other website or mobile application software provided by RR within the Services, we may access, collect, monitor, and/or remotely store “location data,” which may include your address, zip code, GPS coordinates (e.g., latitude and/or longitude), or similar information regarding the location of you or your computer or another device (“Location Information”). Your Location Information allows us to provide information about RR in your area. Your Location Information may also be used to display your location on a map to other Users. Location data may convey to us information about how you browse and use the Services. Some features of the Services, particularly location-based services, may not function properly if the use or availability of location data is impaired or disabled. 

How Does RR Collect About Me, And How Is It Used? 

RR gathers various types of information about you when you access or use our Services. RR may collect information about you in a variety of ways, including: 

  1. Information you provide to us, such as when you register for an account on one of our Sites or our App (a “RR Account”), fill out a form providing Personally Identifiable Information (defined and described below) and other information across the various Services, sign up for our email newsletters, or purchase a product or service from RR; 
  2. Information we collect about you automatically, such as through analytics, cookies, log files, and web beacon information; and 
  3. Information collected from other websites and services, such as information collected via cookies placed on your web browser or mobile device and
  4. Information provided by the gift card fundraising coordinator of an organization you belong to and/or are associated with.

When you communicate with us, such as via our chat features, we collect the content of your communication.

We may use all of the information we collect from and about you in a number of ways, including to: 

  1. Operate, maintain, improve, and provide the Services; 
  2. Facilitate, process, and complete any actions or reports you have requested, including purchase orders;  
  3. Respond to your comments and questions and otherwise provide customer service;  
  4. Send you Services or business-related Information, including updates, security alerts, and support and administrative messages;  
  5. Maintain and administer your RR Account;  
  6. Notify you about changes to the Services;  
  7. Provide you with personalized content and information about RR;  
  8. Send you communications about us and our services, including advertising and marketing materials;  
  9. Provide you with customized and interest-based advertising;  
  10. Fulfill any other purpose for which you provide information, as can be reasonably inferred from the activity or is disclosed to you at the time of collection; and  
  11. Fulfill any other purpose with your consent. 

Do Not Track

RR does not currently employ a process for automatically responding to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms that may provide consumers a choice regarding the collection of Personally Identifiable Information about an individual consumer’s online activities. As is commonly the case with many other mobile applications and websites, third parties (e.g., advertisers) may be able to collect information, including Personally Identifiable Information, about your online activities over time and across different websites or online services when you use Services. 

Marketing & Third-Party Advertisements   

Granting RR permission to send you promotional and administrative messages is a condition of your use of the Services, and this permission may not be rescinded unless the relationship between you and us is terminated and you otherwise cease use of the Services.  You may opt out of receiving promotional messages by using the features included in those messages or on your RR account. 

RR may utilize the services of third-party advertising companies, including Google and others, to serve ads to you when you visit our Sites or App or to perform remarketing services on other sites across the Internet. These third parties may collect certain information about your use of the Services and may use technology like cookies to store information about your use of the Services to improve the marketing and advertisements provided to you. The information collected may be reported back to us, and we may link this information to information we have collected about you. More information about interest-based advertising and similar practices may be available at 

Rokt Offers   

When you use our Sites, you may receive targeted offers from Rokt — an independent partner that provides you with special offers from other companies that have partnered with Rokt. Rokt may collect information to target their direct marketing to you (where you have consented to receive it). This means that Rokt uses your information that you provide, so that advertisements can be served to you. More information about Rokt, and how Rokt process your information and how you may exercise your rights over such information can be found in Rokt’s privacy policy, available at: RaiseRight does NOT control Rokt, and all information is collected or processed independently by Rokt, and is in accordance with Rokt’s privacy policy.


How Does RR Share My Information With Others? 

RR does not share, sell, rent, or otherwise disclose your information to third parties without your consent, except as described in this Policy. RR may share Personally Identifiable Information or other information about you with third parties for the following purposes and circumstances: 

  1. With Your Authorization: We have your authorization, whether by the terms of this Policy or as provided through other means; 
  2. To Provide the Services: We need to share your information to provide a product or service you have requested, including sharing the information with companies or organizations connected or affiliated with RR, such as subsidiaries, sister companies, and parent companies; 
  3. If You Violate the Terms: We find that your use of the Services violates the RR Terms of Use or other usage guidelines for specific products or services;  
  4. Analytics Data & Information: We may share certain service types of information, including information obtained through tools such as cookies, log files, device identifiers, location data, and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with our third-party business partners or Service Providers for the purposes described herein. We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties without restriction; 
  5. Publicly Available Information: The information to be disclosed is publicly available; 
  6. Business Changes: The disclosure is related to the sale or other disposition of all or part of our business or assets; the party to whom the disclosure is made controls, is controlled by, or is under common control with RR; the disclosure is necessary for business entity or legal structure changes for RR; if RR is acquired by or merged into or with another entity; or if RR enters bankruptcy; or 
  7. Consistent With Its Purpose: The disclosure is consistent with the purpose for which the information was obtained. 

Additional Disclosures: 

RR may share your information with third parties as described in this Agreement, including for the following purposes and circumstances: 

1. To RR Personnel

RR’s personnel and authorized partners may have access to your information as needed to operate the Services during the normal course of business.     

2. To Our Service Providers 

We may share information we’ve collected about you with third-party business partners, including card providers, fulfillment, or other individuals and organizations that help us provide the Services to you (Service Providers). Service Providers assist us with our business, such as particies who host our servers, analyze our data, provide us with marketing assistance, fulfill gift card orders, process Automated Clearinghouse (ACH) or credit card payments, facilitate online job applications, provide search results, allow our Service Providers to confirm their compliance with applicable laws and regulations, and provide customer service. RR will take reasonable steps to ensure that our Service Providers are obligated to protect your information on RR’s behalf. 

Chats with RaiseRight may be saved, stored and used by RaiseRight for customer support quality assurance, and as described in this Policy. Where RaiseRight makes chat features available, we utilize Service Providers such as Zendesk. Our Service Providers that support chat features only use chat communications to support and improve the RaiseRight chat experience.

3. As a Part of Business Transfers 

RR may purchase other businesses or their assets or sell our business assets. Personally Identifiable Information is commonly a business asset involved in such transactions. Please be aware your Personally Identifiable Information and RR Account information may be among the transferred assets in the event RR or all or a portion of its assets are sold or acquired.

4. To Financial Institutions

RR may share your Personally Identifiable Information with one or more financial institutions in order to fulfill and carry out the purchase and provision of goods and services requested, including taking and processing your order, verifying your identity, qualifying you for payments, confirming account information and funds availability, process payment transactions, and to provide the ordered goods or services to you. We may share financial account and payment information collected about you with our third-party payment processing partners for the purposes of qualifying and processing payments or for financial provider compliance purposes only. By providing your Personally Identifiable Information to us for these purposes, you authorize us to exchange your Personally Identifiable Information with such financial institutions. 

When users elect to set up online payment by instantly linking their bank account, RaiseRight uses Plaid Inc. (“Plaid”) to gather a User’s data from financial institutions.  By using their service, you grant RR and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution.  You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the  Plaid Privacy Policy.  RaiseRight uses Plaid to gather a User’s data from financial institutions when users elect to set up online payment by instantly linking their bank account. 

By using their service, you grant RR and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution.  You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.   

5. Pursuant to Lawful Requests

We may be required to disclose Personally Identifiable Information or other information pursuant to lawful requests or if we reasonably believe that such action is necessary to (I) comply with the law and the reasonable requests of law enforcement, such as subpoenas or search warrants; (ii) to investigate a breach of an agreement or contravention of law; (iii) to enforce our Terms of Use or to protect the security or integrity of the Sercies; and/or (iv) to exercise or protect the rights, property, or personal safety of RR, our Users, or others. We generally do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. Additionally, we may share your RR Account or other information when we believe it is necessary to prevent fraud or other illegal activity perpetrated through the Services or using the RR name, or to prevent bodily harm. This may include sharing information with other companies, lawyers, agents, or government agencies. 


How Does RR Secure My Information? 

RR makes reasonable efforts to secure and protect the privacy, accuracy, and reliability of your information and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. RR implements security measures as we deem appropriate and consistent with industry standards. However, since no data security protocol is impenetrable, RR cannot guarantee the security of our systems or databases, nor can we guarantee that the Personally Identifiable Information we collect about you will not be breached, intercepted, destroyed, accessed, or otherwise disclosed without authorization. As a result, any information you transfer to or from the Services is provided at your own risk. 

Communications you may have with us outside of your RR account via email or postal mail generally should not be considered secure, unless we advise you that specific security measures are in place prior to your sending information. Therefore, we request that you do not send or post sensitive information through these means. You assume the risk that your communications with RR may not be secure.  

Should I Secure My RR Account And Passwords? 

Yes. Please do your part to help us keep your information secure. In the event you create an RR Account, your account information will be protected by a password you select. We strongly recommend you choose a strong password and take appropriate steps to ensure your password is not disclosed to any other person. You are responsible for maintaining the secrecy of your unique password and account information and all activities that occur under your password or RR Account. RR specifically reserves the right to terminate your access to Services and any contract you have with RR related to Services in the event it learns or suspects you have disclosed your RR Account or password information to an unauthorized third party.  

Your privacy settings may also be affected by changes the social media services you connect to RR make to their services. We are not responsible for the functionality, privacy, or security measures of any third-party organization.  

In the case of our App, RR, and the third parties it allows access to the data submitted by you or collected from you when you access and use our App, will treat your data in accordance with the terms and guidelines contained herein. 

How Can I Safely Use RR's Services? 

Despite RR’s safety and privacy controls, we cannot guarantee that the Services are entirely free of illegal, offensive, pornographic, or otherwise inappropriate material in User Content or that you will not encounter inappropriate or illegal conduct from other users when using the Services. User Content” means content posted, uploaded, published, submitted, transmitted, or otherwise made available through the Services by a User, whether or not the User has an RR Account or whether or not the User owns or created the content. You can help RR by notifying us of any nudity or pornography in User Content, harassment, or unwelcome contact by emailing us at [email protected]. We need all users’ help to report suspicious people and inappropriate content they encounter on RR.

Remember that although using fake names is a violation of the RR Terms of Service, people may not always be who they say they are. You should always be careful when contacting people you do not know in the real world. It is always risky to meet anyone in person whom you don’t know through real-world friends. The following are important safety tips for using RR’s Services: 

  1. Never share your password with anyone; 
  2. Be cautious about posting and sharing Personally Identifiable Information, especially information that could be used to identify you or locate you offline; 
  3. Report users and content that violate our Terms of Service and 

Block and report anyone who sends you unwanted or inappropriate communications.

What If There is a Data Security Incident? 

In the event that any information under our control is compromised as a result of a breach of security or other data security incident, RR will take reasonable steps to investigate the situation and where appropriate, may notify those individuals whose information may have been compromised and may take other steps, in accordance with applicable laws and regulations.  


Do I Have Access To The Information RR Has Collected About Me? 

Yes. RR welcomes you to contact us regarding the information we have collected about you via email at [email protected]or using the contact information provided below, including regarding: 

  1. Whether RR is keeping information about you; 
  2. The accuracy of the information RR is keeping; 
  3. To challenge the data that RR is keeping about you; 
  4. How RR is using your information or sharing your information with others; 
  5. To update or delete your information; and 
  6. To opt out of the collection and use of your information. 

When you contact us, please be sure to specify the details of your request. We may require proof of your identity before we provide you with the requested information. Requests to delete or remove your information do not ensure complete or comprehensive removal of the content or information posted, and removed information may persist in backup copies for a period of time. 

Please note that if you choose to delete your information or opt out of the collection and use of your information, you understand that certain features or services, including but not limited to access to the Services, may no longer be available to you and that RR specifically reserves the right to terminate your access to the Services and any contract you have with RR related to the Services.  

Can I Opt-Out of Communications from RR? 

You may unsubscribe from email communications from us by clicking on the "unsubscribe” link provided within the communication. You may not, however, opt out of Services-related communications, for example, account verification, purchase and billing confirmations, reminders, changes or updates to features of the Services, or technical and security notices.  

How Long Does RR Keep My Information? 

We may store the information we collect about you indefinitely or as otherwise required by law. Following the termination or deactivation of your RR Account, RR may retain your information and content for a commercially reasonable time for backup, archival, and audit purposes.  


Does This Privacy Policy Apply To Third Party Websites or Applications? 

No. This Policy applies only to RR, the Services, and our collection, use, disclosure, and protection of your information. It does not apply to third-party websites, applications, or services. 

We may provide links or interfaces to other services through the provision of our Services, including to social media sites such as Facebook, LinkedIn, Twitter, and others. However, when you access these third-party services, you become subject to their privacy policies. While RR supports the protection of your privacy, RR expressly disclaims any and all liability for the actions of third parties, including actions relating to the use and/or disclosure of Personally Identifiable Information by third parties. RR’s inclusion of links or interfaces to third-party services does not imply any endorsement of the material on such sites or of their owners or operators. Any information submitted by you directly to these third parties is subject to that third party's privacy policy. 

Please be aware that third-party websites may be able to link certain information about your visit to the Sites to information they may have collected or been provided about you. However, we are not responsible for the privacy practices of any other site, and we are not liable for their use, or misuse, of your information. We encourage you to carefully read the privacy policies of any other websites you may visit to better understand their privacy practices and associated risks and to contact them with any questions.  

Where Is My Information Transferred Or Stored? 

Please note information RR collects about you may be transferred, processed, and/or accessed by us in the United States, or another country where we, or our Service Providers, operate. Please be aware that Personally Identifiable Information may be transferred to and maintained on computers located outside of your state or country where the privacy laws may differ from and may not be as protective as those where you live. If you are located outside the United States and choose to allow us to collect information about you, please be aware that RR may transfer your Personally Identifiable Information to the United States and process and store it there. By allowing the collection of your Personally Identifiable Information, you consent to have your Personally Identifiable Information transferred to, processed, and stored in the United States. 

If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information to a country or jurisdiction that does not have the same data protection laws as your jurisdiction. By submitting your information, registering for, or using the Services, you consent to the transfer, processing, and storage of your information in the United States or any other country in which RR or our Service Providers maintain facilities and to the use and disclosure of information about you as described in this Policy.  

How Do I Access And Correct My Information? 

You can review and change your First Name, Last Name, or Email Address by logging into the Services and visiting your RR Account profile page. You may also be able to change other information by accessing the Sites, and this includes, your phone number.

You may also send us an email at [email protected] to request access to, correct, or delete any Personally Identifiable Information that you have provided to us. We may be able to delete your Personally Identifiable Information depending on the type and nature of the information, and the requirements of the law. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Content from the Services, copies of your User Content may remain viewable in cached and archived pages or might have been copied or stored by other users. Proper access and use of information provided on the Services, including User Content, is governed by our terms of use at

Residents of certain states, such as may have additional rights and choices related to your Personally Identifiable Information. Please see additional information below.

What Privacy Rights Do I Have In My State?

State consumer privacy laws may provide their residents with additional rights regarding our use of their Personally Identifiable Information.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Services who are California residents to request certain information regarding our disclosure of Personally Identifiable Information to third parties for their direct marketing purposes. To make such a request, please email [email protected].

State consumer privacy laws provide (now or in the future) may provide their state residents with rights to:

  • Confirm whether we process their Personally Identifiable Information.
  • Access and delete certain Personally Identifiable Information.
  • Correct inaccuracies in their Personally Identifiable Information, taking into account the information’s nature processing purpose.
  • Data portability.
  • Opt-out of Personally Identifiable Information processing for:
    • targeted advertising;
    • sales; or
    • profiling in furtherance of decisions that produce legal or similarly significant effects.
  • Either limit (opt-out of) or require consent to process sensitive Personally Identifiable Information.

The exact scope of these rights vary by state. To exercise any of these rights or appeal a decision regarding a consumer rights request, contact us at [email protected].

What Is The Governing Law And Jurisdiction Of This Privacy Policy? 

The Terms of Use and Privacy Policy of RR are made under and will be construed according to the laws of the State of Michigan, without reference to the choice of law principles thereof. Any dispute arising out of the Terms of Use or the Privacy Policy shall be governed by the laws of the State of Michigan, notwithstanding any conflicts of law principles. RR makes no representation that these Terms and such practices comply with the laws of any other state or country. The exclusive jurisdiction for any litigation required to resolve any disputes under these Terms shall be in the courts of the State of Michigan, and each party consents to the jurisdiction of such courts in Michigan and waives objection to the venue laid therein.     

How Can I Contact RR? 

RR welcomes you to contact us regarding whether RR is keeping information about you, the information RR is keeping, how RR is using your information or sharing your information with others, to update or delete your information, or to opt out of the collection and use of your information. 

You may contact RR by sending an email to RR at [email protected] or by contacting us at: 

Attn: Privacy Policy 
PO Box 8158 
Grand Rapids, MI  49518-8158 
Phone: 800-727-4715 
Email: [email protected]