- Collects information about you;
- What kinds of information we collect about you;
- How we may use your information;
- How we may share your information with others;
- How we protect your information; and
- The choices you have about the collection and use of your information.
Your Agreement with RR
What is Included In RR’s “Services”?
This Policy applies to your use of all RR operated and controlled websites including www.shopwithscrip.com, www.myscripwallet.com, and www.raiseright.com (collectively the “Sites”), the RaiseRight mobile application (the "App"), and all online services controlled or provided by RR (collectively, together with the Sites and App, our “Services”).
Who Is Eligible To Use The Services?
RR’s Services are intended for use by adults and are not directed to minors under the age of 18. RR does not knowingly collect personally identifiable information from minors under the age of 18. If we learn that personally identifiable information of a child under the age of 18 has been submitted via or appears on or within Services, RR will take all action necessary to comply with our responsibilities under applicable legal requirements, which may include deletion of any such information. If you think we have received or collected personal information from a child under the age of 18 through the Services, please contact us at [email protected].
RR’S COLLECTION AND USE OF OUR INFORMATION
What Information Does RR Collect About Me, And How Is It Used?
RR gathers various types of information about you when you access or use our Services. RR may collect information about you in a variety of ways, including:
- Information you provide to us, such as when you register for an account on one of our Sites or our App (a “RR Account”), fill out a form providing Personally Identifiable Information (defined and described below) and other information across the various Services, sign up for our email newsletters, or purchase a product or service from RR;
- Information we collect about you automatically, such as through analytics, cookies, log file, and web beacon information; and
- Information collected from other websites and services, such as information collected via cookies placed on your web browser or mobile device; and
- Information provided by the scrip coordinator of an organization you belong to and/or are associated with.
We may use all of the information we collect from and about you (as described below) in a number of ways, including to:
- Operate, maintain, improve, and provide the Services;
- Facilitate, process, and complete any actions or reports you have requested, including purchase orders;
- Respond to your comments and questions and otherwise provide customer service;
- Send you Services or business-related Information, including updates, security alerts, and support and administrative messages;
- Maintain and administer your RR Account;
- Notify you about changes to the Services;
- Provide you with personalized content and information about RR;
- Send you communications about us and our services, including advertising and marketing materials;
- Provide you customized and interest-based advertising;
- Fulfill any other purpose for which you provide information, as can be reasonably inferred from the activity or is disclosed to you at the time of collection; and
- Fulfill any other purpose with your consent.
Types Of Information RR May Collect About You Include:
1. Personally Identifiable Information
RR may collect Personally Identifiable Information about you through your use of our Services in a variety of ways, including information you provide to us to create an account when you join or create a scrip program, by filling out an online form, by signing up for our email newsletters, or by providing the information to RR. “Personally Identifiable Information” refers to information about you that, with reasonable efforts, may be used to identify you, including but not limited to information such as your: first name, last name, birth date, addresses, email address, bank account Information, financial card Information, driver's license number, or phone number, social media account or name, detailed geo-location data, or similar identifying information. We may combine the Personally Identifiable Information we collect about you with additional information we collect about or from you or obtain from third-party sources. RR may use this information for marketing and advertising purposes.
Please be aware that if you choose to withhold certain Personally Identifiable Information, RR may not always be able to provide you with certain Services.
2. RR Account Information
RR may require you to register for an account in order to use certain Services, (a “RR Account”). RR may collect information about you in connection with your registration for your RR Account, which may include Personally Identifiable Information and other information. You may contact us regarding the information we have collected about you via email at [email protected] or using the contact information provided below.
3. Financial Account & Payment Information
If you make a purchase through the Services, the type of information collected will vary depending upon the payment method you choose and may include your: name, address, email address, phone number, date of birth, last four digits of your Social Security Number, driver’s license number, shipping information, billing information, financial account information, bank name, account number, account name, and nine-digit bank routing information. We use this information to take and process your order, verify your identity, qualify you for payments, confirm account information and funds availability, process payment transactions, and provide the ordered goods or services to you. We may share financial account and payment information collected about you with our third-party payment processing partners in connection with these actions.
4. Correspondence Information
5. Email & Mailing Address
By submitting your email and mailing address in connection with your account, you agree that RR may use this information to contact you about your account or for other administrative purposes.
We may directly send you marketing communications and materials by email, postal mail, and other channels to keep you informed of new products, and promotions, and to provide other information we think may be of interest to you.
Although email notices are our most common form of notification, you agree that we may contact you by any contact information you have provided to us, including but not limited to telephone, mobile phone, text, social media account, postal address, fax, or any other method.
6. Promotions, Sweepstakes, Surveys, & Contests Information
If you register for promotions or sweepstakes provided by RR or our partners, RR or our partners may send you emails or other correspondence regarding the contest for which you registered, and for other contests, promotions, and sweepstakes. From time to time RR may also request information from our users via surveys or contests. Participation in these surveys or contests is voluntary and you, therefore, have a choice whether or not to disclose this information.
7. Public Sources & Other Public Information
RR may also collect information about you from other publicly available sources. For instance, we may receive information from third parties when we process payments for you or may obtain information about you from mailing or email list service providers. In addition, all information you make publicly available in any public or open forum, such as on a social network, or on another open Internet forum or website, will be considered public information for the purposes of this Policy, and may be accessed and collected by RR and others without limitation.
8. Analytics & Aggregate Information
We may also collect certain general, non-personal, or statistical information about you and your use of the Services through analytics services provided by companies like Google and Hubspot. This may include such information as: (1) website traffic data detailing how many visitors access specific content within Services; (2) for how long you access certain content; and (3) hyperlinks you access via the Services. This information presents an overview of our users’ aggregated demographic, preference, and usage habits, and allows us and our third-party partners to improve our Services and to offer and optimize the provision of targeted information, promotions, offers, or discounts based on user traffic and behavior.
We may combine certain information collected from or about you and aggregate it with information collected from other users to analyze users’ use of the Services and improve the quality and value of the Services. We may share this aggregated, anonymized data stripped of all personally identifying characteristics with third parties. We may also use such combined information without aggregating it to serve you specifically, for instance, to deliver a product or service to you according to your preferences or restrictions.
Please note analytics information generated about your use of the Services may be transmitted to and stored by Google and similar services on servers. These services may use this information for the purpose of evaluating your use of the Services, compiling reports on Services activity, and providing other services relating to the activity and usage of the Services. These services may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the services’ behalf.
9. Cookies, Web Beacons, & Other Tracking Technologies
Like many other websites, software services, and mobile applications, RR may automatically collect certain information and data from your browser or device through the use of “cookies,” “web beacons,” and other tracking technologies. Through these technologies, we may collect information about your use of the Services and other online activities, including certain online activities after you leave the Services.
“Cookies” are small pieces of data used by websites and software services to identify repeat users, facilitate the user's ongoing logins and access to a software service or website, and facilitate the use of the software service or website. Persistent cookies may remain on your device’s hard drive after you close your browser or device and may be used by your device on subsequent use of the Services. Persistent cookies can be removed by following the directions according to your particular device or web browser. Session cookies are temporary and disappear after you close your browser or device. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if the ability to accept cookies is disabled.
“Web beacons,” “pixel tags,” and “clear GIFs” (collectively, “Web Beacons”) are transparent pixel images embedded on web pages that are used in collecting information about website usage, email response, and tracking. Web Beacons are ordinarily not visible to users. Web Beacons allow us to count the number of users who have visited certain web pages, to deliver branded services, and to generate statistics about how the Services are used.
You have many choices with regard to the management of cookies on your devices. All major browsers now allow you to block or delete cookies from your system. We encourage you to learn more about your ability to manage cookies and web beacons by consulting the privacy features of your devices and browsers.
10. Unique Identifiers
When you use or access the Services, we may access, collect, monitor, store on your device, and/or remotely store one or more "Unique Identifiers," such as a universally unique identifier (“UUID”). These Unique Identifiers may be associated with your device, whether or not you establish a RR Account. Unique Identifiers are small data files or similar data structures stored on or associated with your device that uniquely identify your device. A Unique Identifier may be data stored in connection with the device hardware, in connection with the device's operating system or other software, or via data sent to the device by RR. A Unique Identifier may convey information to RR or to a third-party partner about how you browse and use the Services and may help us or others provide reports or personalized content and advertisements. A Unique Identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Services. Some features of the Services may not function properly if the use or availability of Unique Identifiers is impaired or disabled.
11. Log File Information
Log file information may be automatically reported by your browser or device each time you make a request to access the Services. When you use the Services, our servers may automatically record certain log file information, which may include your web request, Internet Protocol (“IP”) address, unique device IDs, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Services, domain names, landing pages, pages viewed, and other such information. RR may link this log file to other information RR collects about you via the Services.
12. Do Not Track
RR does not currently employ a process for automatically responding to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms that may provide consumers a choice regarding the collection of Personally Identifiable Information about an individual consumer’s online activities. As is commonly the case with many other mobile applications and websites, third parties (e.g., advertisers) may be able to collect information, including Personally Identifiable Information, about your online activities over time and across different websites or online services when you use Services.
13. Location Information
When you access the Services, including visiting the Sites or using any other website or mobile application software provided by RR within the Services, we may access, collect, monitor, and/or remotely store “location data,” which may include your address, zip code, GPS coordinates (e.g., latitude and/or longitude), or similar information regarding the location of you or your computer or another device (“Location Information.”) Your Location Information allows us to provide information about RR in your area. Your Location Information may also be used to display your location on a map to other Users. Location data may convey to us information about how you browse and use the Services. Some features of the Services, particularly location-based services, may not function properly if the use or availability of location data is impaired or disabled.
14. Marketing & Third-Party Advertisements
Granting RR permission to send you promotional and administrative messages is a condition of your use of the Services, and this permission may not be rescinded unless the relationship between you and us is terminated and you otherwise cease use of the Services. You may opt out of receiving promotional messages by using the features included in those messages or on your RR account.
RR may utilize the services of third-party advertising companies, including Google and others, to serve ads to you when you visit our Sites or App, or to perform remarketing services on other sites across the Internet. These third parties may collect certain information about your use of the Services and may use technology like cookies to store information about your use of the Services to improve the marketing and advertisements provided to you. The information collected may be reported back to us, and we may link this information to information we have collected about you. More information about interest-based advertising and similar practices may be available at http://www.networkadvertising.org/choices/.
HOW WE SHARE YOUR INFORMATION
How Does RR Share My Information With Others?
- To Provide the Services: We need to share your information to provide a product or service you have requested, including sharing the information with companies or organizations connected or affiliated with RR, such as subsidiaries, sister companies, and parent companies;
- To Our Business Partners: To third-party business partners including card providers, fulfillment, or other Service Providers (as defined below) that assist us with our business, such as parties who host our servers, analyze our data, provide us with marketing assistance, fulfill gift card orders, process Automated Clearinghouse (ACH) or credit card payments, and provide customer service;
- Analytics Data & Information: We may share certain service types of information, including information obtained through tools such as cookies, log files, device identifiers, location data, and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with our third-party business partners or Service Providers for the purposes described herein. We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties without restriction;
- Publicly Available Information: The information to be disclosed is publicly available;
- Business Changes: The disclosure is related to the sale or other disposition of all or part of our business or assets; the party to whom the disclosure is made controls, is controlled by, or is under common control with RR; the disclosure is necessary for business entity or legal structure changes for RR; if RR is acquired by or merged into or with another entity; or if RR enters bankruptcy.
- Consistent With Its Purpose: The disclosure is consistent with the purpose for which the information was obtained.
RR May Also Disclose Your Information For The Following Purposes & Circumstances:
RR may share your information with third parties as described in this Agreement, including for the following purposes and circumstances:
1. To RR Personnel
RR’s personnel and authorized partners may have access to your information as needed to operate the Services during the normal course of business.
2. To Our Service Providers
We may share information we’ve collected about you with individuals and organizations that help us provide the Services to you ("Service Providers"). We may use such Service Providers to help operate the Services and our business, for example, to host the Services, to send emails and other correspondences to you about the Services, to process payments, to fulfill gift card orders, to facilitate online job applications, to provide search results, and to allow for our Service Providers to confirm their compliance with applicable laws and regulations. RR will take reasonable steps to ensure that our Service Providers are obligated to reasonably protect your information on RR’s behalf.
3. As a Part of Business Transfers
RR may purchase other businesses or their assets, or sell our business assets. Personally Identifiable Information is commonly a business asset involved in such transactions. Please be aware your Personally Identifiable Information and RR Account information may be among the transferred assets in the event RR or all or a portion of its assets are sold or acquired
4. To Financial Institutions
RR may share your Personally Identifiable Information to one or more financial institutions in order to fulfill and carry out the purchase and provision of goods and services requested, including to take and process your order, verify your identity, qualify you for payments, confirm account information and funds availability, process payment transactions, and to provide the ordered goods or services to you. We may share financial account and payment information collected about you with our third-party payment processing partners for the purposes of qualifying and processing payments or for financial provider compliance purposes only. By providing your Personally Identifiable Information to us for these purposes, you authorize us to exchange your Personally Identifiable Information with such financial institutions.
5. Pursuant to Lawful Requests
We may be required to disclose user information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We generally do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. Additionally, we may share your RR Account or other information when we believe it is necessary to comply with applicable laws, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Services or using the RR name, or to prevent bodily harm. This may include sharing information with other companies, lawyers, agents, or government agencies.
6. For the Protection of SWS and Others
HOW WE PROTECT YOUR INFORMATION
How Does RR Secure My Information?
RR takes reasonable efforts to secure and protect the privacy, accuracy, and reliability of your information and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. RR implements security measures as we deem appropriate and consistent with industry standards. However, since no data security protocol is impenetrable, RR cannot guarantee the security of our systems or databases, nor can we guarantee that Personally Identifiable Information we collect about you will not be breached, intercepted, destroyed, accessed, or otherwise disclosed without authorization. As a result, any information you transfer to or from the Services is provided at your own risk.
Please do your part to help us keep your information secure. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and RR, at all times. Your privacy settings may also be affected by changes the social media services you connect to RR make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization.
In the case of our App: RR, and the third parties it allows to have access to the data submitted by you or collected from you when you access and use our App, will treat your data in accordance with the terms and guidelines contained herein.
Are My Communications With RR Secure?
Communications you may have with us via email or postal mail generally should not be considered secure, unless we advise you that specific security measures are in place prior to your sending information. Therefore, we request that you do not send or post sensitive information through these means. You assume the risk that your communications with RR may not be secure.
Should I Secure My RR Account And Passwords?
Yes. In the event you create a RR Account, your account information will be protected by a password you select. We strongly recommend you choose a strong password and take appropriate steps to ensure your password is not disclosed to any other person. You are responsible for maintaining the confidentiality of your password and RR Account and are fully responsible for all activities that occur under your password or RR Account. RR specifically reserves the right to terminate your access to Services and any contract you have with RR related to Services in the event it learns or suspects you have disclosed your RR Account or password information to an unauthorized third party.
What If There is a Data Security Incident?
In the event that any information under our control is compromised as a result of a breach of security or other data security incident, RR will take reasonable steps to investigate the situation and where appropriate, may notify those individuals whose information may have been compromised and may take other steps, in accordance with applicable laws and regulations.
YOUR CHOICES ABOUT YOUR INFORMATION
Do I Have Access To The Information RR Has Collected About Me?
Yes. RR welcomes you to contact us regarding the information we have collected about you via email at [email protected] or using the contact information provided below, including regarding:
- Whether RR is keeping information about you;
- The accuracy of the information RR is keeping;
- To challenge the data that RR is keeping about you;
- How RR is using your information or sharing your information with others;
- To update or delete your information; and
- To opt out of the collection and use of your information.
When you contact us, please be sure to specify the details of your request. We may require proof of your identity before we provide you with the requested information. Requests to delete or remove your information do not ensure complete or comprehensive removal of the content or information posted and removed information may persist in backup copies for a period of time.
Please note that if you choose to delete your information or opt out of the collection and use of your information, you understand that certain features or services, including but not limited to access to the Services, may no longer be available to you and that RR specifically reserves the right to terminate your access to the Services and any contract you have with RR related to the Services.
Can I Opt-Out of Communications from RR?
You may unsubscribe from email communications from us by clicking on the "unsubscribe” link provided within the communication. You may not, however, opt out of Services-related communications, for example, account verification, purchase and billing confirmations, reminders, changes or updates to features of the Services, or technical and security notices.
How Long Does RR Keep My Information?
We may store the information we collect about you indefinitely, or as otherwise required by law. Following termination or deactivation of your RR Account, RR may retain your information and content for a commercially reasonable time for backup, archival, and audit purposes.
ADDITIONAL PROVISIONS REGARDING THE SERVICES & YOUR INFORMATION
Please be aware that third-party websites may be able to link certain information about your site visit to information they may have collected or been provided about you. However, we are not responsible for the privacy practices of any other site, and we are not liable for their use, or misuse, of your information. We encourage you to carefully read the privacy policies of any other websites you may visit to better understand their privacy practices and associated risks, and to contact them with any questions.
Where Is My Information Transferred Or Stored?
Please note information RR collects about you may be transferred, processed, and/or accessed by us in the United States, or another country where we, or our Service Providers, operate. Please be aware that Personally Identifiable Information may be transferred to, and maintained on, computers located outside of your state or country where the privacy laws may differ from and may not be as protective as those where you live. If you are located outside the United States and choose to allow us to collect information about you, please be aware that RR may transfer your Personally Identifiable Information to the United States and process and store it there. By allowing the collection of your Personally Identifiable Information, you consent to have your personal data transferred to, processed, and stored in the United States.
How Can I Safely Use RR’s Services?
Despite RR’s safety and privacy controls, we cannot guarantee that the Services are entirely free of illegal, offensive, pornographic, or otherwise inappropriate material, or that you will not encounter inappropriate or illegal conduct from other users when using the Services. You can help RR by notifying us of any nudity or pornography, harassment, or unwelcome contact by emailing us at [email protected]. We need all users’ help to report suspicious people and inappropriate content they encounter on RR.
Remember that although using fake names is a violation of the RR Terms of Service, people may not always be who they say they are. You should always be careful when contacting people you do not know in the real world. It is always risky to meet anyone in person whom you don’t know through real-world friends. The following are important safety tips for using RR’s Services:
- Never share your password with anyone;
- Be cautious about posting and sharing personal information, especially information that could be used to identify you or locate you offline;
- Report users and content that violate our Terms of Service; and
- Block and report anyone that sends you unwanted or inappropriate communications.
How Can I Contact RR?
RR welcomes you to contact us regarding whether RR is keeping information about you, the information RR is keeping, how RR is using your information or sharing your information with others, to update or delete your information, or to opt out of the collection and use of your information.
You may contact RR by sending an email to RR at [email protected] or by contacting us at:
PO Box 8158
Grand Rapids, MI 49518-8158
Email: [email protected]